Support
Frequently Asked Questions
Shipping
Do you ship for free?
Yes. Every order within the US ships free, no minimum required.
How fast will my watch ship?
Orders placed before 3 PM EST on a business day dispatch the same day; otherwise they dispatch the next business day. Delivery takes 3-7 business days after dispatch.
Do you ship outside the US?
Not yet- Watchfavor currently ships to US addresses only.
Returns & Warranty
What is your return policy?
Unworn watches in original packaging can be returned within 30 days of delivery for a full refund. See our Return & Refund Policy for details.
Who pays return shipping?
Watchfavor covers return shipping when the return is due to a defect or our error; otherwise the customer covers the return label.
The Movement
Are these watches automatic or quartz?
Every Watchfavor watch runs on a self-winding automatic mechanical movement. No batteries.
How long does the power reserve last?
Roughly 40-42 hours on a full wind, depending on the model. Wearing the watch daily keeps it wound through your natural wrist motion.
What is the water resistance?
Case and reference-specific water resistance is listed on each product page. As a general rule, avoid hot showers and high-pressure water regardless of rating.
Sizing & Fit
How do I find my case size?
Case diameter, thickness and lug-to-lug are listed on every product page. Measure a watch you already own and compare against those numbers.
Can I resize the strap or bracelet?
Yes- leather straps use a standard spring bar and can be swapped at any jeweler; steel bracelets can be sized by removing links.
Payment
What payment methods do you accept?
All checkout payments are processed securely through PayPal. You can pay with your PayPal balance, a linked bank account, or a Visa, Mastercard, Amex or Discover card- no PayPal account required for card payments.
When is my card charged?
Your payment method is charged in full at the time of purchase, via PayPal.
How do refunds work if I paid with PayPal?
Approved refunds are sent back through PayPal to your original payment method. It shows in your PayPal account within minutes, though it can take a few extra business days to post back to a linked card or bank.