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Frequently Asked Questions

Shipping

Do you ship for free?

Yes. Every order within the US ships free, no minimum required.

How fast will my watch ship?

Orders placed before 3 PM EST on a business day dispatch the same day; otherwise they dispatch the next business day. Delivery takes 3-7 business days after dispatch.

Do you ship outside the US?

Not yet- Watchfavor currently ships to US addresses only.

Returns & Warranty

What is your return policy?

Unworn watches in original packaging can be returned within 30 days of delivery for a full refund. See our Return & Refund Policy for details.

Who pays return shipping?

Watchfavor covers return shipping when the return is due to a defect or our error; otherwise the customer covers the return label.

The Movement

Are these watches automatic or quartz?

Every Watchfavor watch runs on a self-winding automatic mechanical movement. No batteries.

How long does the power reserve last?

Roughly 40-42 hours on a full wind, depending on the model. Wearing the watch daily keeps it wound through your natural wrist motion.

What is the water resistance?

Case and reference-specific water resistance is listed on each product page. As a general rule, avoid hot showers and high-pressure water regardless of rating.

Sizing & Fit

How do I find my case size?

Case diameter, thickness and lug-to-lug are listed on every product page. Measure a watch you already own and compare against those numbers.

Can I resize the strap or bracelet?

Yes- leather straps use a standard spring bar and can be swapped at any jeweler; steel bracelets can be sized by removing links.

Payment

What payment methods do you accept?

All checkout payments are processed securely through PayPal. You can pay with your PayPal balance, a linked bank account, or a Visa, Mastercard, Amex or Discover card- no PayPal account required for card payments.

When is my card charged?

Your payment method is charged in full at the time of purchase, via PayPal.

How do refunds work if I paid with PayPal?

Approved refunds are sent back through PayPal to your original payment method. It shows in your PayPal account within minutes, though it can take a few extra business days to post back to a linked card or bank.

Still have a question?

We reply within 1 business day.

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